Customer support automation

Embed a personalized AI chat support assistant with one line of code

Paste a single script, upload your policy documents, and deliver accurate, on-brand answers every time. Built for teams that need speed and polish.

Launch live demo View how it works
  • Instant deployment with one line of code
  • Understands your policy and support files
  • Accessible, secure, and mobile ready

AI Chat

Upload a PDF or text file and chat. Last five exchanges are included for context.

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    How it works

    CupcakeAi fits into your workflow without friction. Configure once, upload your knowledge base, and keep conversations aligned with your brand voice.

    1

    Embed

    Insert the CupcakeAi loader script before </body>. The widget renders instantly and inherits your site styles.

    2

    Upload

    Attach policy PDFs or TXT files. The assistant references them to answer questions with company-approved information.

    3

    Fine-tune

    Set a custom system prompt to govern tone, escalation paths, and disclaimers—saved locally for reuse.

    4

    Monitor

    Use client IDs to segment environments (staging, production, teams) and audit recent chats for quality.