Mission
To help businesses of all sizes reduce the cost of hiring multiple customer support agents by providing an affordable, scalable AI solution that delivers instant, accurate, and human-like support experiences.
About CupcakeAi
Purpose-built AI support, tailored to your business
CupcakeAi builds intelligent, context-aware customer support systems powered by Retrieval-Augmented Generation (RAG). Upload your documentation, FAQs, SLAs, and internal knowledge — we transform them into secure agents that answer with verified information only.
- Reduce operational costs while maintaining human-quality responses.
- Deliver compliant, on-brand answers across every channel.
- Control and audit the data that powers each reply.
How we work
- Discovery sprints to map customer journeys and required knowledge.
- Secure ingestion of documents, FAQs, transcripts, and policy artifacts.
- Evaluation loops with your support team to fine-tune tone and guardrails.
Values
Efficiency through Intelligence
We design AI that cuts costs and streamlines communication without sacrificing quality.
Transparency and Control
Every answer comes from your verified data — ensuring reliability, accountability, and brand consistency.
Empowering Businesses of All Sizes
From startups to enterprises, we make advanced AI support tools accessible and affordable for everyone.
Security by Design
Your business data stays private, encrypted, and completely under your control.
Bring CupcakeAi to your support stack
Partner with us to deploy a branded support agent in weeks, not months.